MTS Health | MTS Health Cookies Policy

MTS Health Cookies Policy

1. Introduction

This Cookie policy is appropriate to - MTS Health (hereinafter referred to as “MTS Health” or “we”, or “our”) for all dimensions and activities, in all geographies where we operate. Where local legislation requires a higher level of protection than this Policy for Personal Data including data collected via Cookies, the local legislation will always take precedence over this Cookie policy.

MTS Health is the data Controller who collects and processes the personal information you provide on our different websites, portals, applications, and platforms (“Our Site”).

Our Cookie policy aims to show you how we respect the privacy of all visitors and users of Our Site.

If you have any questions regarding the more general processing of your personal information on Our Site, please refer to our Online Privacy Policy at or contact us by sending an email to the following email address: [email protected]

1.1 Definitions


The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law


As defined in Section 1 of this policy

Our Site

The MTS Health website, portal, application, or platform you are using

Personal data

Means any information relating to an identified natural person or one that can be directly or indirectly identified by reference to an identification number or to one or more factors specific to this person


A natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller

“us” or “our”

The MTS Health entity acting as data Controller


Our Site user/visitor

2. What are cookies & similar technologies

Cookies are small files, downloaded on your device when you access Our Site, with the aim to recognize your device or to store information about your preferences or past actions. They are used to help you navigate efficiently and perform certain functions on all our different Sites.

Other tracking technologies, such as pixel tags or web beacons, may also be used on your device to collect unique identifiers associated with it and other data such as your IP address. Pixels tags or web beacons are small images placed on a web page or in an email. The web beacon operates as a tag that records a user’s visit to a particular web page or viewing of a particular e-mail.

Some tracking technologies are specific to mobile applications such as the SDKs (Software Development Kit). SDKs are packages of tools that help our apps function on an iOS or Android environment. SDKs help us understand how you interact with Our Site and collect certain information about the device and network you use to access, it also helps our applications communicate with third parties through what is called an application programming interface, or API (e.g., when sharing content on Facebook). SDKs may then collect and send data back to the third party that provides them (e.g., Google or Apple, Facebook etc.), which may be used to build your profile as the application user, which can then be used for targeted ads.

These tracking technologies use data in the same way as cookies and as such are subjected to this policy.

We use the term “Cookies” in this document for all the different kinds of tracking technologies, as a facilitator for the global understanding on all Our Sites

3. What cookies do we use

The types of Cookies that we use may be:

  • Session Cookies: such Cookies allow Our Site to link your actions during a session and are automatically deleted when you close your session on Our Site.
  • Persistent Cookies: such Cookies remain stored in your device until it reaches a defined expiration date which can be days or minutes. They may be used for a variety of purposes includingremembering your preferences and choices when using a Site or for targeted advertising.
  • First party Cookies: such Cookies are stored by the Site you are visiting, with the purpose to improve your experience and are set by a Site owner (us).
  • Third party Cookies: such Cookies are set by a technology provider, such as an analytics company, advertising network or social media platform that is independent from us.

More specifically, the Cookies used on Our Site are categorized as follows:

  • Strictly necessary cookies
  • Functional cookies
  • Audience measurement cookies
  • Targeting cookies (which can also include social network Cookies)

3.1 Strictly necessary cookies

Strictly necessary Cookies are Cookies that must be present for the Site to provide the basic functions and without which the Site and its functionalities would not work correctly.

They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms (e.g., to register to events or to provide feedbacks). They can also maintain your session open when you identify yourself on the Site.

Your consent is not necessary for these Cookies according to the applicable regulation, but you should be informed of their use.

More information on the different Strictly necessary Cookies used on Our Site, including the data retention period, purpose and third parties if any, can be found in the cookie settings and in Sections 4 and 5of this policy.

We only use Stictly Necessary Cookies

4. How long are cookies stored

Session Cookies are automatically deleted when you close your session.

Persistent Cookies will be stored on your device for a maximum duration of 13 months unless you clear the Cookies using your browser settings and erase your browser cache.

More information on the duration of each Cookie used on Our Site can be found in the cookie settings.

5. How we manage cookies on our site?

Strictly necessary Cookies do not require your consent.

  • Setting up your device or browser settings to accept or refuse Cookies.

However, please be aware that if you do turn off Cookies you will not be able to fully experience some of the features of Our Site.

Please also note that you would need to set up all the browsers of your different devices (tablets, smartphones, computers) in order to always refuse Cookies. There are various ways to configure browsers. Please refer to the “Help” section of your browser to understand how to configure it and exercise your options.

Regarding social network Cookies, please consult the relevant policies of the social network to learn more about the purposes for which they use the information collected via the sharing buttons and to know how to exercise your choice.

6. Changes to this cookies policy

We may change this Cookie policy statement as needed. Please note that this policy is likely to change with the future entry into force of any new applicable regulation or law, the e-Privacy Regulation. If changes to the policy are made, it may take up to 30 business days before new privacy practices are implemented. Check this page periodically if you would like to monitor changes. Changes in this policy may also trigger the Cookie banner to reappear.

7. Contact us

If you have any questions or you do not feel that your concerns have been addressed in this Cookie policy, please contact us by sending an email to the local data protection team at [email protected] or [email protected]

For further information on your data protection rights please refer to our online Privacy Policy.

If you have a general enquiry, not related to data protection, please contact [email protected]

MTS is a wholly owned subsidiary of Sodexo Group